GeoPoll is happy to announce the launch of our new and improved Interviewer platform for Pc Assisted Phone Interviews (CATI) and Pc Assisted Private Interviews (CAPI) / face-to-face surveys. The enhancements embody a whole revamp of the cellular utility on the middle of the ecosystem, and a brand new portal for companions – purchasers and repair suppliers – to simply and precisely monitor the progress of tasks.
GeoPoll’s proprietary cellular utility for phone and face-to-face interviews facilitates interviewer circulation, knowledge assortment, interviewer oversight and may be utilized on any Android smartphone or pill. This healthful replace is a end result of a few years of expertise conducting CATI and CAPI surveys in rising markets, and our resolve to supply helpful options to our purchasers and companions the world over.
The all-new utility represents a major improve from our earlier resolution. We redesigned the consumer interface to make the appliance simpler, sooner, and extra intuitive for interviewers. It’s each stunning and full of new capabilities for interacting with questions, recording notes, going again to earlier questions, and extra. The result’s a seamless expertise for each interviewers and respondents.
High quality
To scale back human error and streamline the interview course of, the appliance additionally offers automated pattern administration. The pattern administration function permits interviewers to simply entry the pattern by merely beginning a brand new interview (which is able to queue up the quantity and produce it to their telephone dialer) so that every one the interviewer must do is press the dial button. The applying can nonetheless even be used with an exterior dialer when wanted.
To fulfill GeoPoll’s strict survey and knowledge high quality requirements, the brand new utility routinely data requires high quality analysis. It additionally features a case log for interviewers to observe the progress of surveys, and the choice to schedule a name again to renew interviews at a later time.
For Supervisors, the appliance helps high quality callbacks and is built-in with GeoPoll’s different platforms, enabling them to evaluation their group’s progress and do high quality checks – together with reviewing their group’s audio recordings.
Enhancements to the appliance’s offline capabilities allow interviewers to seamlessly conduct surveys even with out web entry.
Leverage the GeoPoll Interviewer App to your Analysis
Mixed with the most important database of respondents and greater than ten years of expertise conducting surveys in rising nations, the GeoPoll Interviewer utility offers a revolutionary voice and face-to-face knowledge assortment device. The App’s inherent options, resembling multi-lingual help, offline functionality, pattern administration, quota administration, high quality scoring, a number of query varieties, and the power to recruit interviewers, create an all-in-one resolution that may be tailored to any situation.
Knowledge collected from the appliance may be reviewed and analyzed in actual time with help from GeoPoll’s one-of-a-kind analysis platform. Outcomes may be made out there to the shopper instantly in any format required.
Contact us to study extra about our capabilities to your subsequent analysis mission or to get entry to our new and improved utility to your surveys or name middle work.
