The Meals Security and Requirements Authority of India (FSSAI) has directed all of the State meals security commissioners to make sure compliance of the rules that make it obligatory for eating places to say their 14-digit FSSAI license or registration quantity in money memos or payments.
The meals security regulator has directed State meals security commissioners to conduct particular drives to sensitise meals enterprise operators to say FSSAI license or registration quantity on “money receipts, invoices, money memos or payments” generated by them and issued to customers.
It additionally requested States meals security commissions to undertake consciousness campaigns for all stakeholders together with customers. “Additional consciousness campaigns throughout TV/ Print/ Social Media might also be began beneath your jurisdiction to spotlight the stated provisions to all stakeholders together with customers in order that the identical is duly adopted by the business,” it stated in a letter to States on Tuesday.
Final yr, FSSAI had stated that from October 1, 2021 it will likely be obligatory for all meals enterprise operators akin to eating places, caterers, mithai outlets and retail shops to say their FSSAI license or registration quantity on invoices or payments. This was achieved to make sure a sturdy buyer grievance framework and customers have entry to crucial info wanted in case they need to file complaints.
The regulator’s route comes after the Central Shopper Safety Authority (CCPA) wrote to FSSAI that it has acquired a number of complaints by way of the Nationwide Shopper Helpline. It stated the grievance of eating places issuing invoices to customers with out mentioning their license or registration quantity.
Revealed on
September 13, 2022
