B-Inventory understands that generally life occurs, and patrons might have to cancel an order infrequently. Since B-Inventory needs everybody to stroll away from a transaction completely satisfied and glad, we’ve compiled a information to make sure the very best likelihood for a profitable order.
The public sale title is a snapshot, not the entire story.
An public sale title has restricted house, so our listings crew solely distills the public sale’s key parts, corresponding to its fundamental product element, variety of models, situation, authentic retail worth, and site. Nonetheless, to actually consider whether or not the public sale will fit your stock wants, the public sale’s manifest will present all particulars the vendor has accessible for that particular product. Please evaluate the manifest in its entirety previous to bidding.
Manifest particulars
Every vendor might have various ranges of particulars of their manifest. Although B-Inventory encourages its sellers to supply as a lot element as potential so patrons could make an knowledgeable resolution, the enterprise of liquidation implies that not all sellers are capable of present a minute stage of element. Please bid accordingly. If your online business mannequin requires very particular product parameters to run efficiently, bidding on an public sale with a manifest that doesn’t embrace these parameters might lead to a transaction that isn’t to your satisfaction.
Understanding inventory imagery
Equally, relying solely on an public sale’s included photographs might also create expectations that don’t match the extra particulars on the public sale and its manifest. As a result of nature of liquidation, only a few sellers are capable of present precise photographs of the product as a consequence of warehousing, storage, and staffing limitations. Inventory photographs are normally provided as a substitute. Until the public sale particularly states that the photographs are of the particular product, please transfer ahead with the understanding that the photographs are inventory pictures.
Unique retail worth
Every public sale title will embrace an authentic retail worth. This worth signifies the value of the product when it first entered the market, not its present price. B-Inventory recommends you evaluate the present costs previous to inserting your bid.
Total, it’s necessary to do not forget that a bid is a promise to pay with the data at the moment accessible on the public sale. Please don’t place a bid as a “placeholder” with the intent to ask a clarifying query as soon as the public sale is over, or with the belief that extra info will develop into accessible as soon as the public sale is received. B-Inventory solely needs you to bid on auctions that may give you the results you want based mostly on the data at the moment accessible.
Product Situations
Although B-Inventory is engaged on standardizing the situations sellers use to put up their product, many sellers might use their very own terminology. Every public sale and every market may have a definition of the situation during which the product is listed. Please learn these situations fastidiously previous to inserting a bid.
Delivery Hiccups
Whereas lots of our marketplaces provide seller-arranges-shipping the place the delivery price is proven beneath the bidding field, a few of our marketplaces require that patrons make their very own delivery preparations, and won’t embrace a ship price. If there may be an estimate accessible, you will notice it beneath the bidding field.
Close to the underside of the public sale lot web page, one can find a bit on “Delivery” the place it’s going to define the necessities for receiving that specific lot.
For extra details about the totally different delivery phrases one can find throughout B-Inventory, go to Shopping for Fundamentals: Public sale Lot Delivery Strategies.
Residential versus enterprise handle
Please additionally guarantee your handle is updated previous to inserting a bid. Many individuals who run companies out of their properties could also be tempted to label their residential handle as a enterprise handle, however this can trigger problems together with your supply down the street. Describing your handle as “enterprise” or “residential” is predicated on how your handle is zoned, which is able to have an effect on whether or not or not a full size semi truck is ready to ship your truckload of pallets. If you’re receiving your product in a residential space, you need to label that handle as “residential” even when you run your online business from that handle.
Liftgate and loading dock necessities
Your handle may also have a discipline so that you can request liftgate companies when you want them. A liftgate is a bit elevator connected to a truck that lowers pallets from the truck to the bottom. If in case you have a forklift or a loading dock at your location, you probably don’t want a liftgate.
Essential: some sellers or auctions might require the receiver to have a loading dock. Please see the delivery particulars of every public sale previous to inserting a bid to ensure you are eligible to obtain the order.
In the event you do require a liftgate to soundly unload at your supply location, please be sure that your handle is correctly up to date previous to inserting a bid, and please perceive that truckload auctions don’t include liftgate companies. Orders have been canceled as a consequence of a purchaser’s incapability to obtain a product. We are not looking for this to occur to you, as it may be a particularly painful and disappointing course of for all concerned.
A number of supply addresses
If in case you have a number of supply addresses, you may be given the choice to decide on which handle from the reside public sale. This can help you see which ship price works finest for you if the public sale makes use of binding delivery. We advocate reviewing all addresses previous to inserting a bid.
Please word that when you place a bid with the public sale related to Deal with A, however earlier than the public sale ends you determine to go along with Deal with B, you need to enter your bid a second time with Deal with B chosen. It is because it is advisable to settle for the brand new ship prices to the brand new location through a brand new bid.
Although you’ll be able to replace the handle when you win an public sale and it turns into an order, we don’t advocate doing in order finest apply. All new addresses will incur a brand new ship price, and in case you are sad with the ship price your new handle incurs, the unique ship price for which you received the public sale on the authentic handle might not be accessible to you, particularly on this financial system. Each replace to an handle (together with a request for a liftgate) will incur a brand new ship fee pull, which is able to override the unique ship price. Folks have canceled orders over this.
Finest apply is to make sure your handle e book is so as with every handle correctly labeled as residential/enterprise and correctly famous with a necessity for liftgate companies. Guarantee the proper handle is chosen on the reside public sale previous to inserting your bid for finest outcomes.
Inputting your bid
Generally patrons win orders at an quantity far higher than they meant as a consequence of a mistyped bid (getting into $10,000 as a substitute of $1,000, for instance). In the event you mistype a bid, please try and contact us through cellphone or chat so B-Inventory can evaluate the state of affairs with you previous to profitable the public sale. Please word, there are some parameters the place an agent can’t cancel a bid, corresponding to when an public sale is just too near its finish time.
B-Inventory recommends that every one bidders make the most of the affirmation window to evaluate their bid previous to inserting it. As soon as a bid is enter into an public sale, a pop up window confirming the bid quantity and extra particulars on the public sale will seem in your display screen. Please take a second to evaluate to make sure that that is actually the public sale you need for the quantity you enter.
Notice: no bids will likely be canceled inside quarter-hour of the public sale closing, or if the public sale is in popcorn bidding.
“I nonetheless need to cancel my bid or order”
B-Inventory will get it. Generally regardless of how cautious you’re, circumstances occur and you buy an order you understand you may’t revenue from or you may not obtain the order as a consequence of your warehouse being not accessible. Performance doesn’t at the moment exist for a purchaser to cancel their order on their very own, so all requests should be submitted to our Buyer Service crew, who will do their finest to work with you. B-Inventory does want to make sure that cancellations are averted if potential. If there’s a sample of cancellation, penalties could also be incurred, with unfavorable penalties to your account that may embrace fines and even suspension.
Please know that every vendor reserves the correct to cancel an current order (see the Phrases of Buy for added element). B-Inventory understands that the platform solely capabilities if orders are efficiently bought, and discourages cancellations from each vendor and purchaser alike.
For any questions concerning canceling a bid or an order, contact our Buyer Service crew.
